If you prefer, you can also contact us through:
- Email: support@aurea.com
- Phone: 1-800-555-1234
Frequently Asked Questions
1. What materials do you use in your jewelry?
At Auréa, we use only the finest 18k gold and sterling silver to create timeless pieces that are as beautiful as they are durable. All of our jewelry is also allergen-free, so you can wear it with confidence.
2. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. Simply click the link to track your package.
3. Do you offer international shipping?
Yes! We’re happy to ship our jewelry worldwide. Shipping costs and times may vary depending on the destination.
4. Can I return or exchange my jewelry?
Yes, we offer a 30-day return policy for unused items. Please visit our Returns & Exchanges page for more details.
5. How should I care for my jewelry?
To keep your jewelry looking its best, avoid contact with water, perfumes, and harsh chemicals. We recommend storing your pieces in a safe, dry place when not in use.