{"id":145,"date":"2025-02-21T19:42:12","date_gmt":"2025-02-21T19:42:12","guid":{"rendered":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/?page_id=145"},"modified":"2025-02-27T06:25:02","modified_gmt":"2025-02-27T06:25:02","slug":"contact","status":"publish","type":"page","link":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; bottom_divider_style=&#8221;wave&#8221; bottom_divider_color=&#8221;#f5f3ee&#8221; bottom_divider_height_tablet=&#8221;&#8221; bottom_divider_height_phone=&#8221;45px&#8221; bottom_divider_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider show_arrows=&#8221;off&#8221; use_bg_overlay=&#8221;on&#8221; bg_overlay_color=&#8221;rgba(28,27,41,0.39)&#8221; arrows_custom_color=&#8221;#faf9f6&#8243; dot_nav_custom_color=&#8221;#faf9f6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;Montserrat|300|||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_button=&#8221;on&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;#c9a66b&#8221; button_border_radius=&#8221;5px&#8221; button_font=&#8221;Montserrat|600|||||||&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;||1px|||&#8221; custom_padding=&#8221;87px||118px|||&#8221; auto=&#8221;on&#8221; auto_speed=&#8221;5000&#8243; hover_enabled=&#8221;0&#8243; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; button_text_size_tablet=&#8221;&#8221; button_text_size_phone=&#8221;14px&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; box_shadow_style_button=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#847d8e&#8221; button_bg_enable_color__hover=&#8221;on&#8221; show_arrows__hover_enabled=&#8221;on|desktop&#8221; show_arrows__hover=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_slide heading=&#8221;Contact Us&#8221; use_bg_overlay=&#8221;on&#8221; bg_overlay_color=&#8221;rgba(28,27,41,0.65)&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h1&#8243; body_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; body_line_height=&#8221;1.5em&#8221; background_image=&#8221;https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-content\/uploads\/2025\/02\/AdobeStock_1145708328-1-scaled.jpg&#8221; background_enable_image=&#8221;on&#8221; background_enable_video_mp4=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#1c1b29&#8243; button_bg_color=&#8221;#d8a7b1&#8243; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;#e7d3b2&#8243; button_border_radius=&#8221;5px&#8221; button_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; button_use_icon=&#8221;on&#8221; button_icon=&#8221;&#x35;||divi||400&#8243; button_on_hover=&#8221;on&#8221; text_orientation=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; body_font_size_tablet=&#8221;&#8221; body_font_size_phone=&#8221;10px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#f0d3d8&#8243; button_bg_enable_color__hover=&#8221;on&#8221; heading__hover_enabled=&#8221;on|hover&#8221; heading__hover=&#8221;Contact Us&#8221; sticky_transition=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p data-start=\"121\" data-end=\"346\">We\u2019d love to hear from you! Whether you have a question about our jewelry,<br \/>need help with your order, or just want to say hello, we\u2019re here for you.<br \/>Reach out to us using the form below or through our social media channels.<\/p>\n<p>[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f3ee&#8221; custom_padding=&#8221;||75px|||&#8221; bottom_divider_style=&#8221;wave&#8221; bottom_divider_color=&#8221;#f0d3d8&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-42px|auto||auto||&#8221; custom_padding=&#8221;||9px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_contact_form captcha=&#8221;off&#8221; 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button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;If you prefer, you can also contact us through:&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li data-start=\"696\" data-end=\"728\"><strong data-start=\"698\" data-end=\"707\">Email<\/strong>: <a data-start=\"709\" data-end=\"726\" rel=\"noopener\">support@aurea.com<\/a><\/li>\n<li data-start=\"729\" data-end=\"758\"><strong data-start=\"731\" data-end=\"740\">Phone<\/strong>: 1-800-555-1234<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f0d3d8&#8243; custom_padding=&#8221;0px||12px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Frequently Asked Questions&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|8px|8px|8px|8px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;1. What materials do you use in your jewelry?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f3ee&#8221; background_enable_color=&#8221;on&#8221; border_radii=&#8221;on|8px|8px|8px|8px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>At Aur\u00e9a, we use only the finest 18k gold and sterling silver to create timeless pieces that are as beautiful as they are durable. All of our jewelry is also allergen-free, so you can wear it with confidence.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;2. How can I track my order?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f3ee&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Once your order has shipped, you will receive a tracking number via email. Simply click the link to track your package.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;3. Do you offer international shipping?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f3ee&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes! We\u2019re happy to ship our jewelry worldwide. Shipping costs and times may vary depending on the destination.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;4. Can I return or exchange my jewelry?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f3ee&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, we offer a 30-day return policy for unused items. Please visit our Returns &amp; Exchanges page for more details.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;5. How should I care for my jewelry?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f3ee&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>To keep your jewelry looking its best, avoid contact with water, perfumes, and harsh chemicals. We recommend storing your pieces in a safe, dry place when not in use.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019d love to hear from you! Whether you have a question about our jewelry,need help with your order, or just want to say hello, we\u2019re here for you.Reach out to us using the form below or through our social media channels. Email: support@aurea.com Phone: 1-800-555-1234 At Aur\u00e9a, we use only the finest 18k gold and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-145","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-json\/wp\/v2\/pages\/145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-json\/wp\/v2\/comments?post=145"}],"version-history":[{"count":6,"href":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-json\/wp\/v2\/pages\/145\/revisions"}],"predecessor-version":[{"id":521,"href":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-json\/wp\/v2\/pages\/145\/revisions\/521"}],"wp:attachment":[{"href":"https:\/\/anegri.vccdigitalmedia.ca\/ecommerce\/wp-json\/wp\/v2\/media?parent=145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}